Helping you improve services and outcomes

This toolkit will help you improve services and outcomes, determine value and effectiveness, and make informed decisions. It’s primarily for those involved in health and care services, but will be useful to anyone hoping to conduct an evaluation.

Identify & understand








Review & act

How evaluation can help

What is evaluation?

Evaluation can help you to consider what works, what doesn’t work and how things can be improved. Definitions for evaluation have a common theme of judging or comparing the worth of something.

There are different types of evaluations, ranging from simple service evaluations to complex research projects. Each evaluation requires a different approach depending on its purpose, evidence base, stage of development, context, resources and timescales.

Adults greet each other at a community group

The Evaluation and Evidence toolkits go hand in hand. Using and generating evidence to inform decision making is vital to improving services and people’s lives.

About the toolkits